This privacy statement describes the processing of personal data in Pohjanmaan Kaluste Oy. The subject of processing is the personal data of our customers, which we process for the delivery of our services and for marketing.

 

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1. CONTACT DETAILS OF THE CONTROLLER AND CONTACT DETAILS OF THE DATA PROTECTION OFFICER

 

Pohjanmaan Kaluste Oy

Kalustekatu 7

61300 Kurikka

 

Phone +358 (0)201 450 500

E-mail tietosuoja@pohjanmaan.fi

 

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2. IN THIS STATEMENT WE TELL ABOUT

 

    1. Contact details of the controller and contact details of the Data Protection Officer

    2. What type of data we collect

    3. What are the rights of the data subject and how to use these rights

    4. What do we use the data for and our legal bases for processing the data

    5. How long we store data

    6. Data recipients and data transfers to third countries

    7. What kind of risks are associated with data processing and how we protect the data

 

 

 

3. WHAT TYPE OF DATA WE COLLECT AND FOR WHICH PURPOSE

The personal data collected by Pohjanmaan Kaluste can be divided as follows:

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• Data related to identification and contacting, such as name, address, phone number and e-mail address.

• Data related to the use of our website, such as cookies, IP address, device identifier and customer ID.

 

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Personal data that we collect directly from the data subject

We mainly collect data directly from the data subject in a customer service situation, or the customer supplies the data by phone or e-mail. This data is used for communication to offer or provide services and deliver products to the customer. The website visitor analytics also consists of the activities of the data subject during visits to the website.

Personal data which we receive from third parties

We receive data from our retailers and partners for the purpose of product delivery and processing of complaints.

 

 

4. WHAT ARE THE RIGHTS OF THE DATA SUBJECT AND HOW TO USE THESE RIGHTS

Data subjects have rights regarding the personal data held by Pohjanmaan Kaluste. In regular customer service situations, such as changes in contact and invoicing details, inquiries about the status of deliveries, complaints and invoicing inquiries, the customer service of Pohjanmaan Kaluste can be contacted. With more extensive inquiries, the customer service should be contacted or an e-mail sent to tietosuoja@pohjanmaan.fi. As a rule, the rights can be used free of charge once per calendar year. If a person sends more than one request in a calendar year, a processing fee depending on the scope of the request is added to the request, for which an estimate can be obtained in advance. The data subject has the following rights:

 

4.1 The right to access personal data

The data subject has the right to access the personal data in our possession. However, the right to access the data may have to be restricted due to legislation and the protection of the privacy of other persons.

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4.2. The right to rectify data

The data subject has the right to request the correction of incorrect or incomplete data.

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4.3. The right to delete data

The data subject has the right to request deletion of his/her data. Data can be deleted, for example, in the following cases:

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• The data subject withdraws the consent, and there is no other basis for the processing

• The data subject objects to the processing of the data and there is no other basis for continuing the processing

 

 

4.4 The right to restrict processing

The data subject has the right to limit the processing of his/her personal data.

 

4.5 The right to object

The data subject has the right to object to the processing of his/her data.

 

4.6 The right to data portability

The data subject has the right to receive the personal data he/she has provided in a machine-readable format. The right applies to personal data that has been processed automatically on the basis of a contract or consent.

 

4.7. The right to withdraw consent

The data subject has the right to withdraw his/her consent at any time without affecting the legality of the processing carried out before the withdrawal, if the processing is based on consent. Withdrawing a consent may affect our ability to provide services.

 

4.8. The right to file a complaint with the supervisory authority

The data subject has the right to file a complaint with the supervisory authority, if he/she suspects that his/her personal data is being used inappropriately or illegally.

 

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If you wish to use your rights as a data subject, please contact the customer service

 

Pohjanmaan Kaluste Oy

Kalustekatu 7

61300 Kurikka

Phone +358 (0)201 450 500

E-mail tietosuoja@pohjanmaan.fi

 

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5. WHAT DO WE USE THE DATA FOR AND OUR LEGAL BASES FOR PROCESSING THE DATA

Pohjanmaan Kaluste processes personal data to fulfil statutory and contractual obligations. Our legal bases for the processing:

 

Performance of a contract

Fulfilling contractual obligations is our main legal basis for the processing of personal data. We process personal data to deliver an ordered product or provide a service, to the extent necessary.

 

Statutory obligation

In addition to contracts, our operations are subject to statutory obligations, based on which we process personal data. Examples of these are accounting regulations and the instructions of the tax authority and officials about accounting.

 

Consent

In order to develop our website, analytics about the use of the website is collected, based on a consent. You give your consent by accepting cookies when you enter the website.

 

Regarding the information collected for marketing purposes, consent is collected from data subjects, which can be withdrawn at any time.

 

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6. HOW LONG WE STORE DATA

Personal data is only stored for the duration of the contractual relationship and one year after the expiry of the contract in order to process possible complaints or repair requests, unless required otherwise by law, such as the Accounting Act.

Personal data related to a specific position is stored for two years and open applications for six months from the date of submission of the application.

We store website visitor analytics for 26 months in order to monitor and develop marketing and customer service.

 

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7. DATA RECIPIENTS AND DATA TRANSFERS TO THIRD COUNTRIES

Data is not combined with any other registers, and is not disclosed to international organizations or outside the EU/EEA area.

 

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8. WHAT KIND OF RISKS ARE ASSOCIATED WITH DATA PROCESSING AND HOW WE PROTECT THE DATA

The aim of the security measures of Pohjanmaan Kaluste is to secure the availability of data and information systems, ensure their confidentiality, data integrity and to minimize damages caused by possible deviations. Protective measures are based on a risk assessment of the activities and are proportional to the protected object and associated risks. Personal data is processed and protective measures devised, considering the requirements of valid data protection legislation.

 

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9. CHANGES IN THE PRIVACY STATEMENT

Procedures related to data protection may be updated. The changes will be published on this page. Any changes required by regulations and other significant changes are also communicated through other channels, such as e-mail.

 

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10. CONTACT DETAILS OF THE SUPERVISORY AUTHORITY

Every data subject has the right to make a complaint to the supervisory authority about the processing of personal data, if he/she feels that the personal data is not being processed appropriately.

 

Office of the Data Protection Supervisor

Visiting address: Ratapihantie 9, 6th floor, 00520 Helsinki

Postal address: PO Box 800, 00521 Helsinki

Tel. exchange: 029 56 66700

Fax: 029 56 66735

E-mail: tietosuoja@om.fi